Isheanesu Mpofu, a 23-year-old unemployed university graduate, applied for a passport last November but is still waiting.
“I went back early June to check on it, and was told to check again in August,” Mpofu said, adding he wanted to visit his family abroad.
“Besides, it is my right to have a passport so I can travel whenever I want to,” he said.
Mnangagwa addressed the problem last month, saying a dispute with the printers over unpaid bills meant that a state-owned company would take over the job.
“They said they will not print any more passports because of legacy debts,” he said, claiming the money had now been paid.