The Phoenix tax association has expressed deep regret over the video circulating on Facebook showing a passenger being assaulted by the conductor in the vehicle. “We would like to place on record that this type of behaviour is totally unacceptable and will not be tolerated. The conductor’s name and photograph has been circulated to all owners and drivers with strict instructions that he is not to employed”….said Vice Secretary, Zain Ayob. The Association has also instructed the owner of the vehicle (SlimShady Tours) to make a public apology to the passenger as well as provide all neccesary support required by the victim including counselling. He is also being urged to lay a criminal charge of assault so that the matter can be escalated and dealt with by the authorities. It is imperative that a clear and strong message is communicated that this abhorrent act should not go unpunished. The Phoenix Taxi Association wishes to reiterate its appreciation to all patrons, on whose support we survive and would like to assure you that our commitment is to continuously strive to improve our all round level of service and conduct. We encourage you to report issues so that we can constructively work towards improving them.
The above message was send from the chairman and executives of Phoenix Taxi Association.
We all are aware of the behavior of some of the people that are working within the taxi industry and this is going to change rapidly for the betterment of our passengers.
All taxis that are working within the Phoenix area and are affiliated to Phoenix Taxi Association have stickers on the front and sliding door so that they can be identified by it’s number n lettering .
In the event of a incident that needs to be reported please take note of this number and report it to Phoenix Taxi Association offices at the plaza . The complainants need to be prepared to give a statement so that action can be taken with the drivers or conductors involved.