“There was a mediation session between the family and the department. However, parties have not reached a settlement and the matter has not yet been finalised. We reject any suggestion that there has been a settlement,” Jones said.
The commission entered into the fray in May and said it would help Marais’s family to see if they could get compensation from the department for the incident – which was captured on video.
The commission said at the time that Marais deserved to be compensated for the trauma she had endured.
“We want to provide legal assistance to the family. We want to demand answers from the MEC of health and the CEO of the hospital because this happened under his/her watch. Part of our mandate is to hold the government accountable,” Jones said in May.
Jones said there had been a clear violation of Marais’s human rights, and that there was clear humiliation and victimisation.
Mhlungu did not comment further when queried about the position of the family on the settlement.