Attacks on ride-hailing drivers are increasing at such an alarming rate that certain areas in Cape Town have been red flagged as crime hotspots. Martin, a driver for a ride-hailing service, has been attacked twice in the last year by people posing as passengers.
“Being a driver now is very dangerous,” says Martin. “Every time I go to work I wonder if I will be returning to my family at the end of my shift. There are people out there who target us drivers. I really fear for my life.”
Martin heard about the Dialdirect Namola Emergency app from a fellow driver and decided to download it in the unfortunate event that he became victim to another attack from one of his passengers. He did not expect that he would have to use it as soon as his next working shift.