B.C.’s greatest emergency call reception centre has released its annual record of calls it says must peaceable never had been made to the 911 carrier.
E-Comm says in a recordsdata release that the calls differ from any individual reporting a misplaced jacket to a retailer refusing to redeem a chit. But the 911 centre, which dealt with 1.forty five-million calls between January and November, says the most corrupt use of the carrier came about when any individual reported a hastily meals restaurant changed into now not beginning 24 hours a day as advertised.
Name taker Heather Andrews dealt with that epic and says when any individual calls 911 proper to whinge about buyer carrier at a industry, time is taken remote from helping other folks with right lifestyles safety elements.
E-Comm reminds the overall public that 911 is for police, fire or medical emergencies when rapid response is most well-known. It handles 92 per cent of B.C.’s 911 call volume, keeping regional districts and communities from Vancouver Island to Alberta and from the U.S. border to an space north of Prince George.
In a extra lighthearted vein, the Ambulance Paramedics of BC posted a silly Christmas video by which Santa’s elves call 911 when Santa bites into a cookie and goes into an allergy. Parts of the video were shot on Kelowna’s Sweet Cane Lane.
One other questionable motive to call 911 in 2018 could perhaps perchance be linked to the retail industry, and Andrews answered when an irate shopper phoned about a industry refusing to fair earn the return of a pair of shoes with out the sphere.
“When any individual calls 911 for usual recordsdata, we peaceable want to substantiate the person is safe earlier than completing the resolution. Calling the police to whinge about a retailer’s return coverage is now not a motive to call 911,” she says referring to the epic which ranks second on the tip-10 record.
The E-Comm release says diversified sick-blueprint about causes to space an emergency call in 2018 encompass a complaint that a gasoline space attendant put the defective form of gasoline in a automobile; topic that a rental firm supplied the defective-sized automobile for a buyer’s reservation; a ask for assistance in turning off a automobile’s lights; a epic that windshield wipers had stopped working; and a count on for crucial elements referring to the placement of a towed automobile.
Shooting tenth space on the record is the acquainted query about whether or now not clocks movement forward or backward all via the spring time switch.
“Calls much like those on this twelve months’s headscratcher record spoil treasured emergency sources that will perhaps perchance well in every other case be accessible to any individual whose correctly being, safety or property changed into in jeopardy or a criminal offense changed into in progress.” says Jasmine Bradley, E-Comm corporate communications supervisor.
Moreover 911 call-taking products and companies for significant of British Columbia, E-Comm also presents call-taking and dispatch products and companies to 36 police agencies and fire departments in southwest B.C., and operates the Huge-House Radio Community, a multi-jurisdictional radio map former by police, fire and ambulance personnel within Metro Vancouver and components of the Fraser Valley.
E-Comm says the excessive-tech verbal exchange hyperlink has performed serious a just in the profitable conclusion of a entire lot of police pursuits, terrifying municipal-border crime investigations, and a police taking pictures.